Shipping policy

Shipping Policy

At Urban Rani, we are committed to delivering your orders swiftly and securely. Please read our shipping policy carefully to understand our procedures and timelines.

1. Order Processing Time

  • All orders are processed within 24-48 hours of confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timelines

  • Shipping times may vary depending on your location. Orders are typically delivered within 3-7 business days for domestic locations.
  • International shipping times vary based on destination and customs procedures.

3. Shipping Charges

  • We charge no extra shipping charges and it is completely on us. 
  • Any applicable taxes or duties for international orders are the customer's responsibility and must be settled upon delivery.

4. Order Tracking

  • Once your order is shipped, a tracking number will be shared via email or SMS.
  • You can use the tracking number to monitor the delivery status on the courier partner's website.

5. Delivery Address

  • Please ensure that the delivery address is accurate and complete.
  • Urban Rani is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

6. Delivery Issues

  • If your order is delayed or you experience any delivery issues, please contact our Customer Care team:

7. Lost or Damaged Items

  • If your order arrives damaged or is lost in transit, notify us within 48 hours of delivery for resolution.
  • Retain the packaging and product for inspection.

8. Shipping Restrictions

  • Urban Rani currently does not ship to P.O. Boxes or restricted zones.
  • Specific products may be unavailable for shipping to certain locations due to regulations.

9. International Shipping

  • Urban Rani ships internationally to selected countries.
  • Customs duties, taxes, and other fees are the customer's responsibility and must be paid at the time of delivery.

10. Changes to Shipping Policy
We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us
If you have any questions or require assistance regarding our shipping policy, feel free to contact us:

Thank you for shopping with Urban Rani! We’re here to make your shopping experience delightful and seamless.